Course description

Advanced End User Computing is a QCTO Occupational Skills Programme registered under SP-240203 and quality assured by MICT SETA.

The programme develops learners who already possess fundamental computer literacy and prepares them for advanced workplace productivity using current digital technologies.

Learners will gain practical competence in:

• Advanced Microsoft Word
• Microsoft Excel (Advanced formulas, Pivot Tables, Charts)
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Teams
• Microsoft OneDrive
• Digital Collaboration
• Cloud Productivity
• Business Communication
• Data Analysis
• Cybersecurity Best Practices
• Information Management
• Digital Problem Solving
• Workplace Productivity
• Professional Digital Ethics

On successful completion learners will be able to confidently perform advanced office administration, document production, reporting, collaboration and digital business functions expected in modern organisations.

What will i learn?

• Produce advanced business documents using Microsoft Word.
• Analyse and interpret business data using advanced Microsoft Excel functions.
• Create professional presentations using Microsoft PowerPoint.
• Manage business communication effectively using Microsoft Outlook.
• Collaborate using Microsoft Teams and cloud-based productivity tools.
• Store, manage and share files securely using Microsoft OneDrive.
• Apply digital communication and collaboration best practices.
• Demonstrate cybersecurity awareness in the workplace.
• Improve organisational productivity through effective digital solutions.
• Apply ethical and professional practices when using information technology.
• Solve workplace problems using advanced end user computing applications.
• Work confidently in modern digital business environments.

Frequently asked question